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Frequently Asked Questions

Shipping is typically 3-5 Business days, unless product is back ordered in which case we will contact you immediately.

IMPORTANT: Any damages to any of product needs to be noted on the shipping paperwork immediately before signing. If an order is canceled after shipping, the customer will be responsible for return shipping.

We offer a 14 day return policy. Any orders cancelled before shipping will be considered a return and a 20% restocking fee will apply. Items returned must be in brand new condition and original packaging.

Customer is responsible for all shipping fees. No refunds will be given on shipping fees and customer will be subject to a 20% restocking fee.

The policy above applies to all orders where a customer decides to refuse an order or orders the wrong the product.

PLEASE NOTE:IF YOU MOUNT THEM YOU OWN THEM.CUSTOM! WHEELS MUST BE FIT CHECKED BEFORE MOUNTING.

We can not accept tire and wheels back if they have been mounted on the vehicle. If there is any problem with your order please contact a sales specialist at 800-316-2119 to let us know before you mount them. Once tires and wheels are installed on the vehicle, we cannot accept/return them or open any claims.

Tire and Wheel Packages; Once the tires have been installed on the wheels and shipped, under no conditions can we accept the products back in our warehouse, except in rare case the wrong item gets shipped out. 

We will cover shipping cost and schedule a pick up so you don't have to go through the process. There are no returns on special order products. 

We offer many ways to pay for your order. We accept debit and credit cards. Additionally, we work with leading lenders to offer you either credit-based monthly payments, or "No Credit Needed" monthly payment options. You can Apply Here>>

Sorry, pickup is not available. We ship out of a national network of warehouses, and your order is never more that a couple of days away. 

We try to stay on top of offering the BEST PRICING ANYWHERE. If you find a lower price, let us know. We love to wheel and deal, and we'll do our best to match it. 

We'd LOVE to hear from you. You can reach us by phone, or email. We are true wheel, tire and accessory experts and live to TALK ABOUT TIRES & WHEELS! ! Reach out to us. You'll be glad you did!

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© Copyright 2018, Off Road Wheel Financing